Ep 30: Managing Challenging Personalities
Aug 08, 2023Have you heard these myths about navigating difficult personalities at work? Myth 1: Just ignore them and they'll go away. Myth 2: It's their problem, not mine. Myth 3: Confrontation will only make things worse. In this episode, we'll debunk these myths and reveal the truth about effectively navigating challenging relationships at work. Stay tuned for the strategies that can help you thrive in these situations.
The key moments in this episode are:
00:03:21 - Start with Your Side of the Street
00:04:22 - Identify the Issue
00:05:17 - Get Clear on Your Goals
00:06:23 - Understand Communication Styles
00:08:55 - Create Psychological Safety
00:12:20 - The SBIS Model
00:13:08 - Role Misalignment
00:13:30 - Changing Your Approach
00:13:56 - Taking Responsibility
Resources
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